Please read these terms carefully before using the myAct platform.
By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
To use the myAct platform, you must:
You must be the rightful owner or authorized representative of the account or content subject to the appeal. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
To create and maintain your account, you must authenticate your identity and provide accurate information. You agree to:
We implement industry-standard security measures to protect your account, including encryption, secure authentication protocols, and regular security audits. However, no system is completely immune to threats, and you acknowledge the inherent risks of online services.
The myAct platform is designed to help users exercise their rights under the EU Digital Services Act. You may use the platform for the following purposes:
We do not provide legal advice. Our Service facilitates the administrative process of filing appeals. For legal counsel, we recommend consulting a qualified legal professional in your jurisdiction.
We do not guarantee any specific outcome for appeals filed through our platform. The outcome of any appeal is ultimately determined by the relevant platform or out-of-court dispute settlement body, not by myAct.
You agree not to:
Certain features of the Service require payment. By selecting a paid plan or service, you agree to the following:
You have a 14-day cooling-off period from the date of purchase for subscription services, unless the service has already been fully performed.
The myAct platform, including its design, source code, features, content, trademarks, logos, and all related intellectual property, is owned by Arbbio and protected by applicable intellectual property laws.
Content you submit through the Service remains your intellectual property. By submitting content, you grant myAct a limited licence to use, process, and transmit that content solely for the purpose of providing the Service.
You must not upload content that infringes on the intellectual property rights, privacy rights, or other rights of third parties.
We do not warrant that the Service will be uninterrupted, error-free, or secure at all times.
Our total aggregate liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable EU or member state law.
We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity.
We may suspend or terminate your access to the Service immediately if you breach these Terms, engage in fraudulent activity, or if required by law.
Upon termination, your right to use the Service ceases immediately. We will retain your data in accordance with our Privacy Policy and applicable data retention laws. You may request a copy of your personal data before account closure in accordance with your GDPR rights.
These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable laws of the member state in which the Company is established.
Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in the Company's place of establishment, without prejudice to any mandatory consumer protection provisions that grant you the right to bring proceedings in the courts of your country of residence.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you in advance.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service and close your account.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: